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National Redress Scheme

Support for survivors of institutional child sexual abuse in NSW

Publication date: Wednesday, 18 July 2018

The National Redress Scheme provides acknowledgment and support to people who experienced institutional child sexual abuse.

The Redress Scheme was created in response to the Royal Commission into Institutional Responses to Child Sexual Abuse, which estimated that 60,000 people experienced institutional child sexual abuse in Australia.

Redress is an alternative to seeking compensation through the courts.

The National Redress scheme can provide three things:

  • access to counselling
  • a payment up to $150,000
  • a direct personal response from the institution (e.g. an apology) for people who want it.

The Scheme started on 1 July 2018 and will run for 10 years.  

The NSW Government has joined the Scheme. This means people who were abused in the care of NSW Government institutions can apply to the Scheme for redress.

The NSW Government will work with the Commonwealth to ensure that Independent Decision Makers who determine applications for the redress have the best information available to make a decision.  

The NSW Government has also committed to delivering state-based counselling to people that live in NSW who have accepted a redress offer. This means that people who access the Scheme in NSW will be able to receive counselling from an Approved Counsellor who has experience in delivering counselling to victims of crime in NSW as part of the Approved Counselling Service.

Where do I go for more information?

For more information about the National Redress Scheme, visit www.nationalredress.gov.au or call the National Redress Scheme Information Line on 1800 737 377. 

If your application relates to a crime that has previously been reported to police in NSW and you would like to find out your event number, this can be sought from the Police Assistance Line on 131 444. This service operates 24 hours a day, 7 days a week. 

Where do I get support? 

Free and confidential support services are available across Australia to help people understand the Scheme and complete their application. A list of support services is available on the National Redress Scheme website

Those who need immediate assistance can contact: