Section 7- Other resources

 

Agencies listed below provide support, information or legal assistance on capacity issues. Agencies are listed in alphabetical order.

People who are Deaf or hard of hearing use the national relay service to contact any number below unless a TTY number is specified call: 133 677.

People with speech impairments use the national relay service speak and listen service 1300 555 727.


Advance Care Planning Australia
Ph: 1300 208 582
www.advancecareplanning.org.au

Aged Care Quality and Safety Commission
Toll free: 1800 951 822
www.agecarequality.gov.au

Ageing and Disability Commission
Toll free: 1800 628 221
www.ageingdisabilitycommission.nsw.gov.au

Australian Financial Complaints Authority
Toll free: 1800 931 678
www.afca.org.au

Diversity Services - NSW Department of Communities and Justice
Ph: 8688 7507
www.justice.nsw.gov.au/diversityservices

Fair Trading NSW
Ph: 13 32 20
www.fairtrading.nsw.gov.au

Guardianship Division - NCAT
Ph: 1300 006 228
www.ncat.nsw.gov.au

Health Care Complaints Commission
Toll free: 1800 043 159
www.hccc.nsw.gov.au

LawAccess NSW
Ph: 1300 889 529
131 450 Telephone Interpreter Service
www.lawaccess.nsw.gov.au

Law Society of NSW
Ph: 9926 0333
www.lawsociety.com.au

Legal Aid Mental Health Advocacy Service
Ph: 9745 4277
www.legalaid.nsw.gov.au

Mental Health Carers NSW
Info line: 9332 0700/1300 554 660
www.mentalhealthcarersnsw.org

Mental Health Review Tribunal
Ph: 9816 5955
www.mhrt.nsw.gov.au

Multicultural NSW

Interpreting and translation including Auslan
Ph: 1300 651 500
www.multicultural.nsw.gov.au

NDIS Quality and Safeguards Commission
Toll free: 1800 035 544
www.ndiscommission.gov.au

NSW Civil and Administrative Tribunal (NCAT) which consists of the following divisions:

  • Administrative and equal opportunity

  • Consumer and Commercial

  • Guardianship

Ph: 1800 006 228 (select appropriate number)
www.ncat.nsw.gov.au

NSW Trustee and Guardian
Ph: 1300 364 103
www.tag.nsw.gov.au

Ombudsman NSW
Ph: 9286 1000/1800 451 524
www.ombo.nsw.gov.au

Public Guardian NSW
Ph: 8688 2650
www.publicguardian.justice.nsw.gov.au

  Back to top







Download the Capacity Toolkit  

Capacity Toolkit cover
            

Capacity Toolkit PDF (1.8MB)

Capacity Toolkit Fact Sheet Word (385KB)

Capacity Toolkit Factsheet PDF (266KB)

Translated Capacity Factsheets

Decision-making & Capacity E-Learning

A FREE 30 minute E-learning based on the Capacity Toolkit has been designed for professionals who work with people with decision-making disabilities in legal, health, finance, social work and for carers. Learn how to empower people with decision-making disabilities to make decisions for themselves. To view select:

Decision-making and capacity E-Learning